Life can be unpredictable sometimes, with well-laid plans going out the window thanks to unforeseen illness, children sports teams advancing to the playoffs or even a shift in the weather. That’s why we strongly encourage our guests to take advantage of the protections afforded by travel insurance. For a relatively small fee, you can protect yourself from financial loss in the event you can’t make your scheduled visit.
Handling this in advance will save you the added stress that accompanies the combination of missing out on a restful visit and forfeiting your advance payment. So be sure to confirm your schedule in advance and purchase travel insurance when you book your room.
As discussed in our POLICIES section, we follow with no exceptions a set of guidelines* suitable for a truly unique, family-owned inn like ours. While you may be accustomed to the refund policies of corporate hotel chains, the intimacy and uniqueness that sets us apart requires us to forego refunds as a way to keep our doors open. We appreciate your understanding.
*A credit card payment of 50% of the total amount of your stay is required at the time of booking to secure your reservation. The remaining balance will be charged to the credit card on file 10 days prior to arrival in accordance with our policies. If you need to cancel your reservation, you must notify us more than 10 days in advance. Your deposit will be refunded minus a $35 cancellation fee (per room). Group reservations (3 or more rooms) are subject to separate policies. Please note: once a reservation has been paid in full it cannot be cancelled.
In the unlikely event that you must cancel with less than the required notice, shorten your stay, check out early, or do not show for your stay, please understand that we must ask you to take responsibility for your entire reservation, regardless of the circumstances. There are no exceptions to this policy, including illness, family emergencies, and inclement weather.